1. Acceptance of Terms
By accessing this website or using our travel assistance services, you agree to follow these Terms and Conditions. If you do not agree, please discontinue use of the website and services.
2. Service Overview
SkyAssist Travel Services provides general travel assistance, including support for flight reservations, flight changes, cancellations, baggage-related questions, seat selection guidance, and last-minute travel support.
3. Independent Service
SkyAssist Travel Services is an independent travel assistance provider. We are not an airline, airport, government agency, or official representative of any airline. Any airline names, routes, or travel terms referenced are used only for general informational purposes.
4. User Responsibility
Users are responsible for providing accurate information, including passenger names, travel dates, destinations, contact details, and other booking-related details. SkyAssist is not responsible for issues caused by incorrect or incomplete information provided by users.
5. Travel Rules and Availability
Flight availability, prices, schedules, baggage rules, cancellation policies, refund eligibility, and seat options are subject to third-party provider terms and may change without notice. Final travel conditions are determined by the applicable airline or travel provider.
6. Fees and Charges
Service charges, assistance fees, provider charges, taxes, or other costs may apply depending on the requested service. Users should confirm all costs before completing any transaction or accepting support services.
7. Cancellations and Refunds
Cancellation and refund eligibility depends on applicable fare rules, provider policies, ticket type, timing, and other conditions. SkyAssist may assist with general guidance, but final approval or denial of refunds is controlled by the airline or service provider.
8. No Guarantee
We aim to provide helpful and timely assistance, but we do not guarantee flight availability, fare accuracy, successful booking, refund approval, cancellation acceptance, upgrade availability, or uninterrupted access to services.
9. Website Use
Users agree not to misuse the website, attempt unauthorized access, interfere with website operation, submit false information, use automated scraping tools, or engage in any unlawful activity through the website.
10. Third-Party Services
Some services may involve third-party providers. SkyAssist is not responsible for third-party actions, delays, cancellations, policy changes, technical errors, pricing changes, service interruptions, or decisions made by airlines or travel providers.
11. Intellectual Property
All website content, layout, graphics, text, design elements, and branding are owned by or licensed to SkyAssist Travel Services. Users may not copy, reproduce, modify, distribute, or exploit website content without permission.
12. Limitation of Liability
SkyAssist Travel Services shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services. This includes travel delays, missed flights, denied boarding, baggage issues, provider cancellations, or fare changes.
13. Indemnification
Users agree to hold SkyAssist Travel Services harmless from claims, losses, damages, liabilities, or expenses resulting from misuse of services, inaccurate information, violation of these terms, or violation of applicable laws.
14. Changes to Terms
We may update these Terms and Conditions at any time. Updated terms will be posted on this page. Continued use of the website or services after updates means you accept the revised terms.
15. Contact
For questions about these Terms and Conditions, users may call 1-800-555-1234.